Locked out of email or an account

Signs that point to this

• The password is refused, even the one written down
• A code is being sent to a phone number you no longer have
• The account says it has been locked for security reasons
• A two step code goes to an old phone
• You cannot get past your own Windows login screen

What the visit covers

• The account recovered through the official route, never through a paid unlock service
• Two step verification set up properly so it does not happen again
• Your important passwords moved somewhere safer than a notebook
• A check that nothing was changed while you were locked out